Employer FAQ

Q: What do I need to do in order to send my employee in for medical treatment?

A: For your own protection as an employer, we require an authorization either from the company (owner, manager, supervisor, etc.) or the Workers' Compensation Insurance Company in order to treat any employee.  You can either call our office directly to give authorization or download our authorization form under "Employer Services" and "Authorization form and documents" tab.  Once you have downloaded the form, fill it out completely and send your employee in with the signed form. From there, our staff will take over to help ensure the proper medical attention is rendered to your employee.

Q: As an employer, do I have to sign a contract with FastCare for my employees to receive treatment?

A: No contracts are required.

Q: My employee has missed his/her appointment, when can I send them back in for treatment?

A: Any time, at your and your employees own convenience.  We schedule appointments to remind patients of follow up visits, although if a visit was missed, the employee may come back at any time as long as treatment has still been authorized.

Q: How will I know the status of my employee's medical treatment?

A: FastCare will remain in contact with the employer and Workers' Compensation Insurance Company regarding all medical updates.

If you have further questions, please feel free to call and speak with our Workers' Compensation department:

786-923-4000

Or email us at:

info@myfastcare.com